Sika-Design Icons Charlottenborg Chair w/ Cushion, Indoor

Sika-Design was established in 1942 by Ankjær Andreasen. Under the name "Jysk Siv og Halmkunst" (Jutish Reeds and Straw Art), Ankjær established a production of smaller wicker products which were made by home basket makers in Jutland.

In 1951 the company moves to the Danish island Funen, and the name is changed to “Sika”, a contraction of Siv (Reed), Kurve (Baskets) and Andreasen - and a reference to the light and elegant sika deer. The product range is now expanded with a production of furniture. Our oldest design, the Renoir hanging chair, was designed in 1956 and is still found in our product range.

Items in stock in the US: 4-5 business days

If an item is back-ordered, we will let you know within 48 hours, with an estimated ETA. You may then decide whether to leave the order in place and ship as available or cancel your order.

Our Free Shipping is standard/curbside. If you would like to upgrade, please contact us for additional pricing.

Sika Design products ship out of Shakopee, MN 55379.  All communication will remain between you and us.  You will receive a tracking number once your order has been shipped out to you. Please allow 24-48 hours for the tracking number to show any progress/movement on the carrier's website. Please follow this tracking number and be aware of the exact day that your order will arrive. You may also call the carrier; phone numbers will be provided at this link and make special arrangements for delivery dates.

Cleaning Steps:

1. Clean gently: Dust your rattan furniture regularly with a soft cloth. Never use paint thinners or abrasive creams to clean wicker or rattan cane furniture.

2. Dry wet rattan furniture well: A damp cloth with a mild furniture cleaner may be used, but take care not to soak the furniture. If it does become over saturated, dry outdoors in the sunlight, if possible. The natural plant material will generally return to its original shape, so take care not to bend it while wet. 

3. Treat mildew immediately:  If mildew or mold begins to form, use a strong bleach in soapy water to clean the affected areas. The furniture must then be immediately dried out of doors.

4. Rotate rattan furniture: Natural fibers can fade in strong sunlight. This is a natural process and not necessarily bad. However, if possible, rotate furniture throughout the space on a regular basis so as to evenly distribute the fading. You might also consider installing blinds or awnings to reduce extreme sun exposure.

5. Humidify: Keep furniture away from areas of extreme heat as this can warp or overly dry out the furniture. Natural plant fibers require a certain level of humidity so as not to dry out and split. If you’re in a particularly dry area, add moisture to the air with a humidifier.

6. Oil rattan furniture: If splitting has occurred due to excessive dryness, the best thing to do is to make sure no further damage occurs by treating the rattan or cane with tung or boiled linseed oil and raising the humidity level of the space.

7. Prevent sagging with pillows: Cane seats are very strong and yet flexible enough to provide a comfortable “sit,” but they can sag over time. Most cane seats are made to be used with a cushion that not only makes the seating more comfortable, but also serves to spread the sitter’s weigh more evenly across the surface.

Sika Design USA accepts returns initiated up to 30 days from order receipt as confirmed by shipment tracking. A 20% restocking fee applies to all returns, plus all shipping costs, both to and fro.

Please contact us for a Return Authorization number. We will then instruct you on how/where to return the item. Any item returned without an authorization will be refused.

• All items must be in the original packaging and in resalable condition.
• Shipping charges are non-refundable and customers are responsible for all shipping costs, both to and fro.
• Items damaged in return transit due to improper packaging will not be refunded.

• Shipping Inspection and Damages

  DO NOT SIGN FOR SHIPMENT UNTIL IT HAS BEEN THOROUGHLY INSPECTED FOR ANY DAMAGE. SHIPPER IS NOT RESPONSIBLE FOR SHIPMENTS THAT ARE NOT SIGNED FOR AS DAMAGED UPON ARRIVAL.

  Please immediately inspect your furniture and share any concerns you may have with your delivery team. You have the right to refuse delivery if the item arrives damaged or if you fear the item might be damaged based on the packaging conditions. You must make any claims for damage, shortage or errors within 96 hours of delivery. If no claim is made within this 96-hour period, furniture will be considered fully accepted.

  Sika Design USA reserves the right to inspect, repair or replace any merchandise at its discretion. Sika Design USA is unable to offer expedited production or shipping options on replacement orders.

  On any LTL shipment, failure to note any damages on the Delivery Receipt before the trucker leaves will result in the denial of a claim. Exceptions will not be made for drop-shipments.

  To ensure that any instance of shipping damage is addressed, please adhere to the following guidelines:

  • At the time of delivery, all boxes should be inspected for suspected damage. If a box shows any damage, the box should be opened for further inspection before the trucker leaves the premises. Damages to any items or boxes delivered MUST be noted on the delivery receipt or bill of lading when you sign to accept the order. Failure to do so often results in refusal of a claim.
  • If severe damage to the product is visible upon delivery, please reject the item from the carrier. This will expedite the claim process.
  • Photos of the damaged pallet, damaged box(es), and damaged product should be taken to carefully document the claim. The more information provided, the more likely your claim will be accepted.
  • Please retain all packaging materials of damaged items for a minimum of 120 days; this is required, should the carrier elect to inspect or retrieve the merchandise.
  • When concealed damage occurs, shippers normally pay about 10% of the products’ value & must receive photos and proof of damage within 3 business days of delivery to accept a claim.

  
  Sika Design USA is not responsible for shipping delays due to the fault of the factory, freight carrier or delivery carrier. Delivery and/or shipment dates provided in connection with any order are estimates only and do not represent fixed or guaranteed delivery dates. Sika Design USA works internally and with shipping vendors to provide the best possible delivery estimates.

• Damage Claims:
  Sika-Design makes every effort to ensure that each order is packed safely and is free from any concealed damage. Please follow the instructions below for receiving and any damage claims. We will process a Damage Claim through our carrier; with your cooperation. This must be approved for any reimbursement or replacement of product.
  
  ● Please inspect all incoming items at time of delivery.
  ● Note the damage on the Carrier Receipt, if possible.
  ● Please take several pictures from different angles, as well as pictures of the packaging exactly as you received it, as this is very important to the Damage Claim.
  ● You must notify us within 2 days of receipt of any/all damage claims.
  
  Please click here to see our complete Returns & Damages Policy.

By purchasing Product from Design Holdings LLC / Sika Design USA, you consent and agree to be bound by the terms of this Agreement. If you do not agree with the terms and conditions of this Agreement, you should not purchase, request or receive a Product. This sale is expressly contingent upon your acceptance of these terms.

General

• All accepted orders are subject to standard Terms and Conditions.
• Sika Design USA reserves the right to refuse any order.
• Sika Design USA reserves the right to periodically change the Terms and Conditions without prior or written notice.
• Sika Design USA reserves the right to modify prices, products and product components without prior or written notice.
• Errors: There may be errors in the prices, descriptions or images of certain merchandise on our website, in our catalog, or in sales material. We reserve the right to restrict orders of those items.